Terms and conditions

Beauty Salon Terms and Conditions
Please be aware that all treatment times stated are inclusive of consultation & preparation
time. For your safety and well being a consultation card must be completed on your first visit
so please arrive 10 minutes early to allow for this.

Payment Terms

A deposit is required in advance, however we do operate a cancellation policy.

Please see below.
Cancellation Policy
Please be aware that we operate a 24 hour
cancellation policy on treatments you will be
charged 50% within this time and 100% if you cancel
on the day of your appointment or fail to show.

A 48 hour
cancellation policy on all treatments and group/multiple bookings where you
will be charged 50% within this time and 100% within 24hours or fail to show.
These payments will be automatically kept.
If you need to cancel due to medical reasons the cancellation policy will be waived,
however you will need to provide a doctors certificate within 7 days of the treatment date.

Refunds and Exchanges
Products must be returned unused, unopened with their seal
intact and in the same condition as they were originally purchased.

We will not accept for exchange or refund any item which
has been used or is not in the exact condition in which it was purchased from us.
This does not affect your statutory rights.

Please notify us on booking if you are pregnant so that we are able to adapt the treatment for your needs.
Please also inform your therapist of any medical condition prior to your treatment
as some treatments may not be appropriate for you.